Shenzhen SOAIM Technology Co., Ltd. ("SOAIM", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or using our services.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://www.soaimtech.com/ or communicate with us regarding our veterinary endoscopy systems, medical imaging solutions, products, and related services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
When you visit our website or contact us, we may collect the following information:
When you submit an inquiry, request technical support, or contact our sales team, we may collect:
Name
Company name
Email address
Phone number
Country or region
Message details and inquiry information
Any other information you voluntarily provide
When you browse our website, we may automatically collect certain technical information, including:
IP address
Browser type
Operating system
Device information
Pages visited
Website usage statistics
Access time and date
This information helps us improve website performance, security, and user experience.
We may use your personal information for the following purposes:
Responding to product inquiries and quotation requests
Providing technical support and after-sales service
Processing business communications
Providing product information and updates
Improving our website, products, and services
Understanding customer requirements and market needs
Maintaining website security and preventing fraudulent activities
We do not sell, rent, or trade your personal information to third parties.
SOAIM specializes in veterinary endoscopy solutions, including pet endoscopes, veterinary endoscopy systems, medical-related endoscopy products, and related accessories.
When you request information about our products, we may use your submitted information to provide suitable product recommendations, technical documentation, quotations, and business support.
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember user preferences
Analyze website traffic
Improve website functionality
Understand how visitors interact with our website
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
We may share personal information only when necessary in the following situations:
We may work with trusted third-party service providers that assist us with:
Website hosting
Website analytics
Communication services
Technical maintenance
These providers are required to protect your information and only use it for authorized purposes.
We may disclose information if required by law, regulation, legal process, or government request.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
However, please understand that no method of online transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Provide requested services
Respond to inquiries
Maintain business records
Comply with legal obligations
When personal information is no longer required, we will take reasonable steps to delete or anonymize it.
Depending on applicable privacy laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for certain communications
To make such requests, please contact us using the information below.
Our website may contain links to external websites or third-party resources.
SOAIM is not responsible for the privacy practices, content, or security of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.
Our website and services are intended for business customers and professional users.
We do not knowingly collect personal information from children under the applicable legal age. If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Shenzhen SOAIM Technology Co., Ltd.
Address:
4/F, Block B, Building 5, Hengmingwan Chuanghui Center, Longping West Road, Longcheng Street, Longgang District, Shenzhen, China
Email:
zeno@soaim.cn
Tel:
+86 755-89728626
Mobile:
+86 17328750742
Website:
https://www.soaimtech.com/
